Write to us
We’d love to hear from you
Whether your plushie hasn’t arrived yet or you just want to tell us which one is your favorite, our inbox is open.
- support@rosaplushies.com
- Hours
- Monday to Friday, 9:00am to 5:00pm EST
- Reply time
- Within 24 hours on business days
Quick answers
- Where’s my plushie? Track your order
- Ordered the wrong one? Email us within 12 hours and we’ll try to switch it
- Returns: Refund Policy
Every message is answered by a person who genuinely likes plushies.